Slack
Receives problems and responds in Slack. Reads incident channel messages.
All competitors have it.
GitHub
Analyzes commits, PRs and recent releases. Generates fix PRs.
All competitors have it.
Jira
Reads tickets, creates comments with investigation results.
All competitors have it.
AWS CloudWatch
Analyzes error logs, metrics and alarms.
resolve.ai has it, incident.io doesn't.
HubSpot
Checks customer impact, account data, history.
NO competitor has this — unique CauseFlow differentiator!
Trello
Alternative to Jira for smaller teams.
No competitor has it.
PostgreSQL / MySQL
Read-only queries to validate data state.
resolve.ai doesn't have it, others neither.
Linear
Integration with Linear for teams using it as tracker.
Rootly doesn't have it.
Sentry
Real-time errors and exceptions.
Common among competitors.
MongoDB
Queries on NoSQL databases.
No competitor has it.
Datadog
Metrics, logs and traces.
resolve.ai and incident.io have it.
PagerDuty
Alerts and on-call schedules.
incident.io and Rootly have it.
Grafana
Dashboards and alerts.
resolve.ai has it.
Confluence
Internal documentation and runbooks.
resolve.ai has it.
Custom Webhooks
Custom integrations via REST API.
All competitors have it.
Princípios de Integração
OAuth ou API key — sem setup complexo, sem agente para instalar. Tempo médio de setup: 3 minutos por integração.
O agente apenas lê. Nunca modifica seus dados sem aprovação explícita.
Busca apenas os dados relevantes para a investigação ativa. Sem coleta em massa.
Redação automática de PII/dados sensíveis via Microsoft Presidio.
Primeira plataforma a cruzar ferramentas técnicas (GitHub, CloudWatch) com CRM (HubSpot) e suporte.
REST API para integrações customizadas e webhooks de resultado.