Skip to main content
Audience

Investigate incidents in
minutes, not hours.

Specialized AI agents work in parallel, find the root cause, present evidence and propose the fix.

  • Read-only by default
  • SOC 2 Type II
  • Human-in-the-loop
~3 min
root cause
94% confidence
validated evidence
dashboard.causeflow.ai/investigations/inv-2847
Investigating

Pricing page showing stale prices

02:47
ago
INV-2847 · severity: high · source: Sentry + CloudWatch
LOGS1.2s
METRICS0.9s
CODE2.4s
DB1.8s
00:02logsAnalysing last 500 events from /pricing
00:04dbCMS query: last update to products_catalog 12 min ago
00:32logsInvalidation webhook did not fire after update
02:47causa raizCDN cache not invalidated — CMS webhook silently failing

How it works

Connects. Investigates. Explains.

Read-only, minimal permission, certified. The rest happens in parallel.

01 / Connect

Plug & play in minutes

+200 native integrations — Sentry, Datadog, GitHub, your databases. Read-only by default.

02 / Investigate

Agents in parallel

Logs, metrics, code, database, infra and docs. Each with its own scope and tools.

LOGS
METRICS
CODE
72%
DB
55%
03 / Explain

Root cause with evidence

Full reasoning, collected evidence, proposed fix. You approve.

root_cause:
cache_cdn_stale
evidence:
webhook 403
+ manual purge
confidence94%

Two products, one framework

Problems of tech or of customer.
The same reasoning.

Production bug or customer who can't issue an invoice — the investigation is structured the same way.

AI SRE

Bug, latency,
server down.

Datadog, Sentry or PagerDuty alerts become structured investigations. Root cause tied to the exact commit.

Live tech investigation
  • API /payments 500s in production
  • Connection pool exhaustion
  • Commit a3f2c1 · max_connections
  • Fix PR ready for review
AI Customer Ops

Customer blocked,
invoice stuck.

L2/L3 support receives root cause with evidence — no pinging engineering for every ticket.

Live support investigation
  • Ticket #8821 "can't issue invoice"
  • CNPJ with certificate expired 3 days ago
  • Last login OK · last invoice 4d
  • Response ready for customer

Your team's time

Most of the time
in an incident is investigation.

Engineers reviewing logs and dashboards is engineers not building product.

Without CauseFlow
2–4h
to fix
alert
5m
triage
45m
investigation
2h
fix
30m
With CauseFlow
~30min
to fix
alert
5m
triage
auto
investigation
~3m
fix
22m
~3min
Time to root cause

From alert to diagnosis with evidence — in parallel.

95%
Actionable findings

Each investigation ends with a proposed fix, not a "maybe look here".

4
Execution modes

Chat, API, Slack and dashboard — drop an incident in, get root cause back. Same brain, any surface.

Alert investigation

From critical alert
to actionable response.

CauseFlow classifies every event. High or critical automatically opens an investigation — low goes to the human review feed.

Event received

sentry.exception · pricing-service

00:00

Severity classification

based on blast radius, affected users, SLO

lowmediumhighcritical
+3s

Investigation opened · 6 agents in parallel

logs, metrics, code, db, infra, docs

+12s

Fix proposed

requires human approval before executing

~3min

Notifications

Results arrive
where you already are.

Slack, email or Teams — with the reasoning, evidence and proposed fix. One click to approve.

#incidentsCauseFlow · now

🔍 INV-2847 · root cause identified

Stale CDN cache — CMS invalidation webhook failing with 403. Proposed fix: manual purge + secret rotation. 94% confidence.

PagerDutyCauseFlow· resolved

INV-2844 · broken images

CORS policy reverted. 14 assets serving normally. Incident closed automatically — audit trail at /incidents/2844.

LIN-891CauseFlow

fix(payments): restore pool.release() in error branch

PR opened with regression test. Error branch coverage: 0% → 100%. Reviewers assigned automatically.

Knowledge bank

More than a detective — a shared brain for your company

CauseFlow doesn't just plug into your tools and uncover the root cause. It becomes a knowledge bank about your company and products — learning from every incident and helping you make better decisions.

Paranoid by design

Security that doesn't slow you down.

Read-only by default. The agent works alongside you, asks for clarification mid-investigation, and never writes without your sign-off.

Minimum access with full control

On-demand reading, no persistence

The agent reads data only during an active investigation. After analysis, data is discarded. We don't store raw customer data.

Data read on demand, analyzed in-memory, discarded after investigation completion.

Least privilege access

Every integration uses read-only credentials with the minimum scope via OAuth. The agent never has write access unless explicitly authorized.

OAuth scopes limited to read-only; write access requires explicit human approval.

No writing by default

The agent is read-only. Remediation actions require explicit user approval (human-in-the-loop) before any destructive action.

All write operations gated behind a human-in-the-loop approval flow.

Isolation and transparency

Tenant isolation

Each customer has individual KMS encryption via AWS. Data is never mixed between customers. LLM calls contain data from exactly one tenant.

Per-tenant KMS keys, isolated ECS tasks, single-tenant LLM contexts.

No cross-training

Customer data is never used to train models for other customers. Fine-tuning is exclusive per account when applicable.

Zero cross-customer data sharing; per-account fine-tuning isolation.

Future feature

Immutable audit trail

Each investigation generates a detailed log in S3 with Object Lock (WORM). The log is visible to the customer and cannot be altered.

S3 Object Lock (WORM); includes sources accessed, data read, tokens processed, result.

Stop chasing logs.
Start building product.

Connect your stack in minutes and investigate real incidents on your infra. No contract, no card.